In order to maintain the high quality of its services and the trust of its customers, AVEDUS management continuously monitors, evaluates and improves the Company’s business processes, service quality, information security and environmental management.

In implementing the Company’s policy and providing services to our customers, we are committed to:

• Ensuring customer satisfaction by consistently fulfilling our contractual obligations and complying with established quality, information security and environmental requirements.

• Understanding our customers’ evolving needs and providing high-quality, reliable products and services that meet their IT infrastructure and business requirements.

• Applying advanced technologies, continuously improving our business processes and seeking more efficient solutions.

• Continuously improving the effectiveness and efficiency of the integrated management system by setting clear objectives, evaluating performance and implementing improvement measures.

• Systematically assessing and managing business risks, including risks related to information security, service quality and environmental protection.

• Ensuring information security by protecting the confidentiality, integrity and availability of information and taking into account the requirements and expectations of interested parties.

• Complying with applicable legal, contractual and other obligations related to information security, quality and environmental protection.

• Providing the necessary resources for the effective operation of the management system, enhancing employee competence and raising awareness of information security, quality and environmental protection.

• Assessing and reducing the environmental impact of the Company’s activities, using resources responsibly, preventing pollution and applying sound environmental management principles.

• Ensuring compliance with environmental legislation, regulations and other environmental requirements applicable to the Company.

• Managing information security risks and fulfilling all information security obligations established by the laws and regulations of the Republic of Lithuania, contractual agreements and other applicable requirements.

• Complying with the requirements of ISO 9001, ISO 14001 and ISO/IEC 27001 and continuously improving our management system, processes and policies in line with the nature of the Company’s activities, strategic objectives and the needs of interested parties.

• Ensuring effective communication so that employees and other interested parties are appropriately informed about this Policy, its objectives and the commitments relevant to them.

AVEDUS management is committed to providing the conditions and resources necessary for the implementation of this Policy, regularly reviewing its continuing suitability and ensuring the continual improvement of the integrated management system.